What is the payment mode?
At this moment only T/T and L/C payment mode are acceptable for us.
Is cargo inspection allowed? And how?
1) Yes. Our customer has the right to inspect the cargo before shipment. You can ask your QC or the third party to check the cargo.
2) Each roll and each yard fabric are tested during the production, thus we have the inspection report of the fabric in each roll and yard.
When is the delivery time?
Our delivery time will be 20 to 25 days after we receive customers' payment or after the PP sample is confirmed.We will also provide the corresponding delivery time for each order according to the actual situation
How about the aftersales service and warranty time?
1) For both small order or big, we take them seriously. We have strict quality control and both of them are carefully inspected and tested before delivery.
2) If quality problem happened, we will solve it at the first time and we are willing to compensate for our responsibilities. Usually the warranty time is 30 days when fabrics bulk is signed by the consignee.
KEMPGEAR, an eagle from Switzerland, a brand of primary vogue outdoor equipments, always adhere to the principle of “CHAMPION QUALITY, INSIST FOR HUNDRED YEARS” and stick on the spirit of perfect quality, promote enjoying a simplified, comfortable and primary vogue life style.
